Our goal is simple: when you place your money in our machines, we expect our product to end up in your hands. To do that:

• Each of our courteous Customer Service Representatives receives extensive training.

• Postage-paid customer comment cards at each location allow us to receive and act on valuable feedback from our customers.

• We can provide service for vending locations with weekend business hours.

• Our Service Technicians provide timely on-site service 24/7. If the machine can't be fixed in a reasonable time, we'll exchange it with another.

• We put the service techniques we've developed and refined over 40 plus years in the vending business to work for each of our 500 plus customers, every day.

At the center of our service is Capitol's Customer Care Program. Each customer is assigned an Account Manager who is responsible for maintaining our partnership with you. The Account Manager will periodically inspect your vending area and meet with you to review our performance and insure you are receiving the best possible service. It is this proactive approach that sets us apart.


 


2120 South Meridian St.
Indianapolis, IN 46225
Phone: 317.951.1700
FAX: 317.951.1717

CapitolVending@crystalfs.com

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